Every jack
on the board.

Document preparation, transcription, editing, and word-processing services — from dictation and drafts to finished, proofed, publishable documents.

Live answering and message services — including emergency dispatch — so every inbound call reaches a person, day or night.

Inbound customer service centers and contract telemarketing — staffed, scripted, supervised, and reported.

Private mail centers, parcel mailing, copy shops, blueprinting, and reprographics — the physical back office.

Collection agencies and repossession services — worked professionally, documented fully, and conducted in compliance with applicable law.

Credit bureaus, reporting agencies, investigation, and rating services — commercial and consumer files maintained with care.

The verbatim record and the specialized back office — court reporting, real-time captioning, bar-coding, fundraising campaigns, medical coding, and teleconferencing.